Termination of the contract

1.1. The Purchaser shall be entitled to withdraw from the contract at the time of receipt of goods ordered from the supplier. The Employer is obliged to act as in the case referred to in Section I above (Section 3.2). and complete return of the Protocol referred to in that section. Returned Goods must have undamaged original manufacturer's packaging, it should be complete and can not bear traces of use.

1.2. In case of withdrawal from the contract, on the basis of the specified point. 1.1. above, both the Seller and the Purchaser shall be obliged to return all that is received from the other party under the agreement. If payment for the order has been collected in advance, the Seller will pay the Purchaser at the sale price no later than 14 days after the return of the Goods.
 
2. In case of violations by the Seller, in the form of traces of use, damage, or destruction of the original packaging, in particular packaging of the Goods, the statement of withdrawal shall be deemed to be void, and the goods will not be refunded.

Complaint

1. Stores are available in the following forms of complaint Goods and modes of processing:

a. upon receipt of a contract from the supplier, the verification of compliance with the contents of the contract delivery.

b. signed by the Employer and Provider Reimbursement Protocol containing the declaration of non-delivery or defective Goods forming part of the Contract, is equivalent to the claim by the Purchaser. In this case, to resolve the complaint occurs when receiving orders.

If the complaint Seller will replace goods in full blown, or if that is not possible (for example, due to exhaustion of stock), the Seller will offer a choice of other goods, available in the store or will diminish the amount of payment for the Goods.

If the complaint is accepted, when receiving orders from the supplier, with payment on delivery, the Purchaser shall pay the amount accordingly reduced by the amount resulting from missing or defective Goods received.

If the complaint is accepted, with payment taken in advance, the Seller will pay the Purchaser an amount corresponding to the advertised price of the goods not later than 14 days after the complaint is well founded.

2. In each case, the basis for the complaint a receipt containing the advertised product or a VAT invoice.
 
3. Delivery of the Goods is unsolicited by the Purchaser to the Seller's risk and does not impose any obligation on the Contracting Authority.